How to check Voucher Utilization

If you have set up a list of voucher codes in the system, you are able to see when a voucher code was redeemed.  There are two ways you can view if a code was used, we'll show you both ways below.

View Utilization from the Voucher Settings

Go to Settings - Promotions & Vouchers - Vouchers.

Here you can see a complete list of all vouchers you have uploaded to the system.  You can easily search for a specific code or batch.  The codes will show a column, Redeemed.  If a code has been redeemed, it will show Yes in the row.

Click Edit under Actions to view the Booking Code that used the Voucher.  You can click the booking code to open the booking in the system to review additional details.

View Utilization from the Booking

Vouchers used as a payment option when a booking is made and can be used both through booking through the backend and online through the booking widget (by the customer).  To view if a Voucher was used for an existing booking, open booking through the Bookings tab in the system.  You can search for the booking, or select from the list.

Click anywhere on the booking information to open the booking.

On the booking select the Booking Actions button at the bottom, then Show Payments.

The Payment History will show that the Voucher was used (Method), and the Voucher Number and Amount.




Aug 18, 2020