Bookings

  • Booking through the Backoffice

    New Booking: To create a new booking through the system, you can do so in two ways: Select the + from the top (right side) navigation bar On the Dashboard - select a tour from the Activities section by clicking on the shopping cart symbol. Order Details: enter the following information Sele...
  • Booking through the Online Widget

    Customers booking through the online booking widget on our website will get a seamless experience when making a reservation.  You're able to see what the customer will experience when booking online through the booking widget from your account. To access from your account, follow these steps: S...
  • Cancel a Booking

    You can cancel a booking in the system easily.  To cancel, following the steps below. Step 1: Find the Booking and Open the Booking: To find a booking in the system, use the Bookings tab to search.  You can search by Booking Code, Customer name, email, or phone. * *Note: Bookings can only be can...
  • Search Bookings

    You can view all bookings through the Bookings tab in the system. Actions you can take on this page: Sort viewing by Customer Name Start/End Date Booking Code Status Product Search for booking by code, name, phone or email (Note: You can also search for all or a portion of the information and s...
  • View and Edit Bookings

    Once a booking is made in the system, you will see it listed in the Booking tab.  You can open and view/edit any booking by selecting it from the list with one click. Once opened, you can edit any details about the booking.  You will always want to Save the booking again after an edit has been ...