Welcome to Our Knowledge Center

Getting Started

7 articles in this Topic

• Account Sign In
• Account Information
• Users and Guides
• Creating Terms & Agreements
• How to add Billing Information
• Setting Operating Hours
• Setting up Seasons

Tour/Activity Setup

7 articles in this Topic

• Creating a new Tour/Activity
• Tickets - Overview Setup
• Tickets - Descriptions
• Tickets - Pricelist Setup
• Tickets - Times Setup
• Tickets - Photos Setup
• Tickets - Customize

Payments, Deposits and Refunds

3 articles in this Topic

• Adding Additional Fees
• Refunding a Payment
• Setting up a Deposit Rule

Reports

1 article in this Topic

• What Reports are offered?

Bookings

6 articles in this Topic

• Booking through the Backoffice
• Cancel a Booking
• How do I Rebook a Customer?
• Reseller or Concierge Bookings
• Search Bookings
• View and Edit Bookings

Calendar

3 articles in this Topic

• Viewing Activities and Availability
• Edit the Availability of an Activity
• Viewing Availability from the Resources Calendar

Promotions and Vouchers

4 articles in this Topic

• Creating and Utilizing Promotions
• Creating a Voucher for a Customer
• How to check Voucher Utilization
• How to upload a list of Vouchers

Account Setup

2 articles in this Topic

• Adding Participants Fields to your Setup
• How do I set up an Insurance option?

Emails and Communication

6 articles in this Topic

• Customer Email Notifications
• Business & User Notifications
• Sending a Text Message to a Customer
• Sending Automatic Text Reminders
• Template Keywords
• Using Markdown in your Emails

Integrations

5 articles in this Topic

• Adding a Waiver link
• Adding the Booking Widget to your Website
• Connecting your Authorize.net Account
• Connecting your Stripe Account
• Integrating Smartwaiver

Rentals

9 articles in this Topic

• Setting up a new Rental
• Rentals - Overview Setup
• Creating and Assigning Resources to your Rentals
• Adding a Buffer between Rental Reservations
• Web Search for Online Bookings
• How do I block inventory?
• How do I unblock inventory?

See all articles in Rentals →